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UX DESIGNER - CUSTOMER EXPERIENCE DIVISON

Work Location Ha Noi
Job Level Experienced (Non - Manager)
Job Type Permanent
Qualification Bachelor
Experiences 2 - 5 Years
Salary Negotiable
Industry IT - Software, Securities, Arts / Creative Design, Banking, Finance / Investment
Deadline to Apply 30/09/2022
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Job Benefit

  • Insurance
  • Travel opportunities
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review

Job Description

The UX designer’s primary responsibility will be to drive user experience design from end-to-end, including discovery, ideation, concept creation, detailed design, prototypes and validation. UX Designers in CX Division typically work with Project Owners/ Product Owners play the role of consultation to create elegant user experiences that facilitate the capture of business impact (e.g., customer loyalty, employee engagement and productivity)

  • Plan and conduct user research and competitor analysis
  • Interpret data and qualitative feedback
  • Create user stories, personas, and storyboards
  • Determine information architecture and create sitemaps
  • Create prototypes and wireframes
  • Conduct usability testing
  • Collaborate with other designers within and cross-team to problem solve design challenges and maintain a level of design consistency and coherence across products

Job Requirement

  • Understanding of interaction design principles
  • Knowledge of industry tools such as Sketch, InVision, Adobe InDesign, Illustrator, Zeplin, OmniGraffle and others.
  • Business know-how: Understanding of business metrics and the ability to translate company goals and objectives into digital experiences
  • 2-3 years of demonstrated experience in creating and implementing UX design
  • Experience with conducting user research, usability testing, A/B testing, rapid prototyping
  • Continued education and research into UX trends and current design strategy and technologies
  • Adaptability
  • Communication, collaboration and teamwork
  • Problem-solving
  • Design thinking
  • A user-centric mindset
  • Attention to detail
  • Creative and analytical approach

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