UX DESIGNER - CUSTOMER EXPERIENCE DIVISON

Work Location Ha Noi

Job Level Experienced (Non - Manager)

Job Type Permanent

Qualification Bachelor

Experiences 2 - 5 Years

Salary Negotiable

Industry IT - Software, Securities, Arts / Creative Design, Banking, Finance / Investment

Deadline to Apply 31/10/2023

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Job Benefit

Insurance
Travel opportunities
Incentive bonus
Health checkup
Training & Development
Salary review

Job Description

The UX designer’s primary responsibility will be to drive user experience design from end-to-end, including discovery, ideation, concept creation, detailed design, prototypes and validation. UX Designers in CX Division typically work with Project Owners/ Product Owners play the role of consultation to create elegant user experiences that facilitate the capture of business impact (e.g., customer loyalty, employee engagement and productivity)

Plan and conduct user research and competitor analysis
Interpret data and qualitative feedback
Create user stories, personas, and storyboards
Determine information architecture and create sitemaps
Create prototypes and wireframes
Conduct usability testing
Collaborate with other designers within and cross-team to problem solve design challenges and maintain a level of design consistency and coherence across products

Job Requirement

Understanding of interaction design principles
Knowledge of industry tools such as Sketch, InVision, Adobe InDesign, Illustrator, Zeplin, OmniGraffle and others.
Business know-how: Understanding of business metrics and the ability to translate company goals and objectives into digital experiences
2-3 years of demonstrated experience in creating and implementing UX design
Experience with conducting user research, usability testing, A/B testing, rapid prototyping
Continued education and research into UX trends and current design strategy and technologies
Adaptability
Communication, collaboration and teamwork
Problem-solving
Design thinking
A user-centric mindset
Attention to detail
Creative and analytical approach

Job tags: UX DESIGNER - CUSTOMER EXPERIENCE DIVISON

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